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Faqs

FREQUENTLY ASKED QUESTIONS can be helpful hints to get you ready for your picture day!

1.  What is the delivery time for our pictures?

2.  What if a student forgets his/her money on picture day?

3.  Can more than one student be photographed in the picture?

4.  What happens if a parent has a problem with their child’s school picture packet?

1.  What is the delivery time for our pictures?

On average, it will take approximately 2-3 weeks for your pictures to arrive. If your school has a class composite picture as part of the package, the composites will arrive between December and January of the school year as part of a separate shipment.

2.  What if a student forgets his/her money on picture day?

We would have to photograph the student as nonpaying. That student will not receive a packet of pictures when the school photos are delivered. Students will then have the opportunity to purchase pictures at a later date.

3.  Can more than one student be photographed in the picture?

This varies from school to school. While the background is designed for one person, each school has it’s own policy regarding more than one student in a picture.

4. What happens if a parent has a problem with their child’s school picture packet?

Parents are to contact Larson Brothers directly. There is literature information in every packet that informs parents of procedures they should follow.

 


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